Cognitive, Conceptual, Numerical Intelligence
Understanding what people do
This is the ability to understand what people do using cognitive, conceptual or numeric competence.
Knowing how to move people
Understanding what people feel
This is the ability to understand what people feel and what affects people at a deep level.
Knowing what works in different cultures around the world
Understanding the global and the local
This is the ability to understand why people are the way they are -complex relationship between the Local and the Global knowing what things work and why in different cultures around the world.
But there are two types:
Blue Rhetoric
Assemble and present compelling facts
Blue is the one we are educated in, we use in school and university in politics law and business
Red Rhetoric
Move people emotionally to where they want to be
Education doesn’t often focus on this in any formal way, but it is very powerful.
Two systems of mental processing information:
System 2 explicity
Cognitive, slow, thought controlled, effortless
“You can’t change feelings with facts”
System 1 implicity
Fast, effortless, subconscious, associative
“People feel before they think”
Focuses on need state
Pinpoint the rational needs of the consumer